Skip to Main Content
UCLA Consultation & Response

NOTICE:

In accordance with current COVID-19 campus plans for Winter 2022, the ECR Team will be operating remotely until January 31, 2021. The Meal Voucher program will also be operating in a limited capacity until the end of Week 4. Please check the Meal Voucher Program section below for updated information.

You may reach our team as follows:

Please note our response will be delayed during this time. One of our team members will respond to you as quickly as possible.

About US:

The Economic Crisis Response Team (ECR TEAM) provides support and guidance to students who have self-identified, or are identified by UCLA faculty or staff, as experiencing a financial crisis that impacts their academic success at UCLA. We aim to efficiently, compassionately and discreetly:

  1. Provide a seamless and individualized response to UCLA students in extraordinary financial crisis.
  2. Develop proposals for actions to examine (and revise, when appropriate) university policies and office protocols in order to improve students' ability to manage their financial situations and avoid economic crisis.

ECRT can offer students in crisis support with:

  • Emergency Housing
  • Emergency Short Term Loan
  • Emergency Grant
  • Meal Vouchers
  • Support with navigating campus resources

If you are experiencing a financial crisis beyond your already available financial aid resources and want to request an assessment of available resources to assist with your needs, please contact the Economic Crisis Response Team (ECRT) by completing the ECRT Self Assessment Intake Form

Other ways to contact ECRT:

Please note our response will be delayed during this time. One of our team members will respond to you as quickly as possible.

Bruin bear statue

Meal Voucher Program

Winter 2022 Distribution Schedule (*subject to change according to campus COVID-19 protocols):

Week 1 (1/4/2022): NO DISTRIBUTION

Week 2 - Week 4 (1/10 - 1/28):All other locations/times are temporarily closed. Only ASUCLA Vouchers (YELLOW) will be available. For ASUCLA hours, please check: https://asucla.ucla.edu/hours/

Transfer Student Center in Kerckhoff Hall 128

  • Mondays 2 pm - 4pm
  • Fridays 11 am - 1 pm

Student Loans & Services in Murphy Hall A227(Please follow signage/directions upon arrival directing you to the service window in the back of Murphy Hall)

  • Tuesdays 10 am - 12 pm

Week 5 through Finals Week:

Transfer Student Center in Kerckhoff Hall 128

  • Mondays 2 pm - 4pm
  • Fridays 11 am - 1 pm

Student Loans & Services in Murphy Hall A227

  • Tuesdays 10 am - 12 pm
  • Fridays 10 am - 12 pm

ASUCLA Meal Vouchers (YELLOW) may be redeemed at any ASUCLA facility (on-campus dining facilities such as Ackerman, Northern Lights, Luvalle, etc.) with the exception of locations listed on voucher as non-applicable.

Meal Voucher Criteria

A student requesting a meal voucher must:

  1. Be registered and/or enrolled; exceptions may be reviewed by ECR TEAM
  2. Indicate the lack of a regular source of sufficient nourishment
  3. Not have an alternative source of meal options (i.e. dining hall meal plan). Students living on the Hill with a meal plan are not eligible for the Meal Voucher Program.

Each student can receive at least 5 vouchers upon request at a distribution location. Eligibility for maximum allocations will be verified by the Financial Aid Office through the Student Assessment/Certification Form. Any student that has maximized their meal voucher limits, should reach out to ECRT for a holistic assessment of their needs and options by completing the ECRT Self-Assessment Form.

Students are limited to a maximum of 3 quarters of support. International, Undocumented/AB540 students and Students with Dependents are eligible for support each quarter they are enrolled at UCLA through degree completion.

If need exceeds this, an assessment of student’s needs, financial situation, specifically budget and funding gap, must be completed and submitted to ECRT. Students can submit a completed ECRT Self-Assessment Intake Form.

If a student begins a new degree at UCLA, the eligibility will reset.

Other Resources:

Academic

Mental Health and Wellness

  • Counseling and Psychological Services (CAPS) - CAPS provides short-term, high-quality mental health treatment including assessment, consultation and case management; group and individual therapy and psychiatry services. They can also assist in connecting to community referrals. To get started at CAPS, visit during their Brief Screen hours (Monday - Thursday 9AM - 4PM or Fridays 9AM - 3PM). If you need to speak with a counselor urgently 24/7, please call: 310-825-0768.

  • Resilience In your Student Experience (RISE) Wellness Center -RISE is a new wellness center on-campus (Lu Valle Commons basement) which hosts various workshops and can be a great place to recharge.

  • Campus Assault Resources and Education (CARE) Program - CARE is committed to the eradication of sexual and gender-based violence through creating and sustaining a safe, healthy, and equitable community for all people. CARE strives to achieve this through provision of comprehensive prevention education, individual support and advocacy, and holistic healing programs for all members of the UCLA community.

  • Screening and Treatment for Anxiety and Depression (STAND) Program - Use the Mental Health Tracker, a 5-10 minute survey, to assess whether you are experiencing symptoms of anxiety or depression. After viewing your results, immediately register for a free treatment option that best fits your needs or continue to use the tracker as often as every two weeks.

  • Mindful Awareness Research Center (MARC) Free Drop-In Meditations - Check out MARC for mindful meditation drop-ins, events, and even a weekly guided meditation you can download and follow along with.

Peer to Peer Supports

  • WaZo Connect - WaZo Connect offers all students in need with a personal mentor for 6 weeks and 4 Wazo Wellness activities per quarter. All of their mentors are trained and hand-picked to help their mentees feel comforted and connected to campus life.

Health

  • Ashe Student Health Center - Students can schedule appointments online, in person, or by phone and can communicate with their primary care providers via secure electronic messaging. For more immediate concerns, our Same-Day Access Plan (ASAP Clinic) is available during business hours. After hours, students can access our 24/7 Nurseline for advice and information by phone. (Main Line: 310-825-4073; After Hours Nurseline: (310) 825-4073, Option 2)

  • UC Student Health Insurance Plan (UCSHIP) - UC SHIP is a system-wide insurance plan providing enhanced health benefits to all enrolled students.

  • Student Health Education and Promotion (SHEP) - SHEP offers workshops by request on a variety of topics including: alcohol and other substances, body image, communication and relationships, nutrition, sexual health, stress, well-being, and more.

  • UCLA Recreation - Recreation offers programming that encompasses the competitive, passive, social, cultural, and instructional aspects of recreational activity.

Financial & Basic Needs

  • Financial Aid Office - The UCLA Financial Aid Office and website is the source for all your Financial Aid & Scholarship related questions and support.

  • Financial Wellness Program - The UCLA Financial Wellness Program aims to empower students to understand and navigate their finances effectively and with support.

  • Basic Needs Committee - The UCLA Basic Needs Committee has resources and support for those experiencing food insecurity and homelessness.

  • Emergency Loans - Interest-free short-term loans are available to students only through the Loan Services Office (A227 Murphy Hall). To qualify for a short-term loan, you must be a UCLA student, enrolled within the current quarter, have paid student services fees, and have no outstanding short-term loan.

  • Student Accounts - UCLA Student Accounts oversees billing and collections for all student and various non-student accounts for the campus. If you have a HOLD on your account, connect with this office.

  • Undergraduate Scholarship Resource Center - The UGSRC provides scholarship information, support, and other resources to the UCLA student population.

Safety

  • 911
  • UCPD - Call (310) 825-1491; Anonymous Reporting Line: (310) 794-5824.

  • CSO - The Community Service Officer escorts are available free of charge to walk with students, faculty, staff or visitors 365 days a year from dusk until 1AM between campus buildings, local living areas, or Westwood Village. How it works: 15 minutes before you need to leave, call (310) 794-WALK (9255). For more information visit their website.

  • UCLA Safe Ride Service - This service provides a safe means of transportation around the campus during evening hours. It is free and available to all UCLA students, staff, faculty and visitors. All ride requests should be made using the TapRide app (available in GooglePlay or Apple App store). Users should install the app, select University of California Los Angeles and login using their UCLA Logon ID. Available Monday through Thursday from 7PM to midnight during Fall, Winter, and Spring Quarters.

  • Bruin Alert - UCLA has developed Bruin Alert to communicate official information during an emergency or crisis that disrupts the normal operation of the UCLA campus or threatens the health and safety of members of the campus community. Click on this link to learn more about this service.

Reporting & Consultation

  • BIT - UCLA is committed to providing a safe work environment for faculty, staff, students and visitors - one that is free of violent behavior and threats of harm. The Behavioral Intervention Team (BIT) is a multidisciplinary team consisting of representatives from Campus Legal Counsel, Staff & Faculty Counseling, Insurance & Risk Management, UCLA Police Department, and Employee & Labor Relations. Please go here to report a concern about a UCLA employee or an affiliate.

  • Title IX - If you believe you are experiencing sexual harassment or gender discrimination, you may contact the Title IX Director for consultation, advice, or file a report. Under the UC Policy on Sexual Violence and Sexual Harassment Reporting, employees are obligatedto report sexual harassment and sexual violence to the Title IX Director.

  • Equity, Diversity, and Inclusion Office (EDI)- If you've experienced or witnessed acts of discrimination, contact EDI at WeListen@equity.ucla.edu or call at (310) 825-3935. You can also use this Incident of BIAS form.

  • Office of Student Conduct - There are a number of UCLA and University of California Policies which apply to students. The Code of Conduct include policies about behavioral expectations, due process, student rights, confidentiality and participation in governance. If you have been referred to the Office of Student Conduct, check out their FAQ Page.

Other Student Services

  • Student Legal Services - Provides confidential legal counseling and assistance regarding a wide range of legal issues to all currently registered and enrolled UCLA students. They can help with a variety of concerns including: landlord / tenant relations, accident and injury problems, domestic violence and harassment, criminal matters, immigration, divorces or other family law, automobile purchases, credit, collections, and financial issues, employment matters, health care and consumer problems.

  • Office of the Dean of Students - The Mission of the Dean of Students Office is to serve as a portal to understanding the UCLA experience. The Dean of Students Office is committed to the personal and intellectual growth and development of our students.

  • First Year Experience FAQ Page - The First Year Experience office, located up on the "Hill" among the residence halls, is available as your guide in your first year as a Bruin. They can connect you to campus resources, which will help you succeed at UCLA beyond just your first year.

  • Bruin Resource Center - The UCLA Bruin Resource Center (BRC) can enrich your experience by providing valuable resources, services and learning opportunities and by promoting a supportive and inclusive campus community. The BRC serves all UCLA students, with a particular focus on current and former foster youth, students with dependents, students in recovery, and undocumented students. BRC is located in Student Activities Center B44.

  • LGBTQ Campus Resource Center - The UCLA LGBTQ Campus Resource Center has proudly been serving the UCLA community for 20 years. The center provides a comprehensive range of education and advocacy services supporting intersectional identity development as well as fostering unity, wellness, and an open, safe, and inclusive environment for UCLA’s LGBTQ community

  • Black Bruin Resource Center - The Black Bruin Resource Center (BBRC) is a space dedicated to accommodating and supporting Black students and their needs and organizations. BBRC is located in Kerckhoff Hall. Visit their instagram to sign up for their newsletter and be up to date about their events.

  • Office of the Ombuds Services - The Office of Ombuds Services is a place where members of the UCLA community–students, faculty, staff and administrators–can go for assistance in resolving conflicts, disputes or complaints on an informal basis. In order to afford visitors the greatest freedom in using its services, the Office is independent, neutral and confidential.

  • Dashew Center - UCLA is home to more than 12,000 international students and scholars. The Dashew Center serves the international community at UCLA. They provide resources, support and advocacy for international students and scholar.

  • Career Center - The UCLA Career Center offers services and resources to help UCLA students, UC graduates and employers reach their goals. As a UCLA student, from the first day you arrive, we can introduce you to an array of career possibilities and internships and help you explore the link between your major and career choices.

  • Transfer Student Center - The Transfer Student Center is committed to serving the diverse population of transfer students at UCLA and the needs particular to this community. We help students hit the ground running by connecting them to the university system and offering support and the tools they need to achieve their desired goals at UCLA and beyond

  • Veteran Resource Center - The Veteran Resource Center (VRC) provides caring and personalized support for undergraduate and graduate student veterans in their transition from military service to civilian and college life. They help student veterans navigate UCLA and provide them with a welcoming space, mentoring from other student veterans, guidance on educational benefits, and tools to succeed academically and personally.

  • Red Folder